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Shift F7 Launches Premium Support Service

What do you do when your administrators and internal support teams run out of ideas and are unable to resolve a problem

– escalate to the software vendor? What if you can’t determine where the problem lays – hardware stack, virtualisation stack, operating system stack, or application stack – escalate to all of the vendors involved?

Do you have support from all of your vendors, as not all vendors bundle product support and product maintenance, or insist on support with maintenance, or just have support agreements with one or two of them?

There is an alternative.

At Shift F7 we regularly hear these comments from our clients. Through a process of consultation with our clients we are launching a Premium Support service specifically designed to address these challenges and frustrations and bridge this gap.

For more information speak to your account manager or email premiumsupport@shiftf7.com for a copy of our comprehensive Premium Support Service overview.